Terms and Conditions

Mentioned.pro

Last Updated: February 11, 2026 | Effective Date: February 11, 2026

1. Introduction and Acceptance

Welcome to Mentioned.pro ("we," "our," "us," or the "Service"). Mentioned.pro is operated by Kyle, a sole proprietor. These Terms and Conditions ("Terms") govern your access to and use of the Mentioned.pro website, application, and all related services.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service. We reserve the right to update or modify these Terms at any time. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.

These Terms constitute a legally binding agreement between you ("you," "your," or "User") and us. Please read them carefully.

2. Eligibility

To use the Service, you must:

Be at least 16 years of age (or the minimum age required in your jurisdiction to enter into a binding contract).
Have the legal capacity to enter into a binding agreement.
Not be barred from using the Service under the laws of your jurisdiction.
Provide accurate and complete registration information.

If you are using the Service on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" and "your" will refer to both you individually and that entity.

3. Description of Service

Mentioned.pro is an AI-powered visibility checking tool that helps founders, businesses, and marketers discover whether artificial intelligence tools and platforms recommend their products, services, or brands when users ask for recommendations.

The Service includes, but is not limited to:

AI visibility scanning and analysis of your brand, product, or service across multiple AI platforms.
Generation of visibility reports and recommendations.
Dashboard access to view scan results, history, and analytics.
Any additional features, tools, or functionality we may introduce from time to time.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify you of material changes that may affect your use of the Service.

4. Account Registration and Security

4.1 Account Creation

To access certain features of the Service, you must create an account. When registering, you agree to:

Provide accurate, current, and complete information.
Maintain and promptly update your account information to keep it accurate and current.
Keep your login credentials confidential and secure.
Immediately notify us of any unauthorized access to or use of your account.

4.2 Account Responsibility

You are solely responsible for all activity that occurs under your account, whether or not authorized by you. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

4.3 Account Termination by Us

We reserve the right to suspend or terminate your account at any time if we reasonably believe that you have violated these Terms, engaged in fraudulent or illegal activity, or if required by law. We will make reasonable efforts to notify you prior to suspension or termination, except where doing so would compromise security or violate legal obligations.

5. Subscriptions, Payments, and Credits

5.1 Plans and Pricing

The Service offers various subscription plans and credit-based pricing. Current pricing and plan details are available on our website. We reserve the right to change our pricing at any time. Any price changes will take effect at the start of your next billing cycle, and we will provide you with reasonable advance notice of any price increase.

5.2 Payment Processing

All payments are processed securely through Stripe, Inc., our third-party payment processor. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate and complete. You authorize us and Stripe to charge the applicable fees to your payment method.

5.3 Billing Cycle

Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date.

5.4 Scan Credits

Certain plans include a fixed number of scan credits. Unused scan credits may or may not roll over to the next billing period, depending on your plan. Details of credit rollover policies are specified on the pricing page.

5.5 Refund Policy

Due to the nature of digital services and the immediate consumption of AI processing resources, all payments are generally non-refundable. However, we may consider refund requests on a case-by-case basis under the following circumstances:

The Service was materially unavailable or non-functional for a significant portion of your billing period due to issues on our end.
You were charged in error (e.g., duplicate charges).
You are entitled to a refund under applicable consumer protection laws in your jurisdiction.

To request a refund, please contact us at kylejira@gmail.com within 14 days of the charge in question. Refund requests submitted after 14 days may not be considered.

5.6 Taxes

All fees are exclusive of applicable taxes (including VAT, GST, sales tax, and withholding taxes), unless otherwise stated. You are responsible for all applicable taxes in your jurisdiction. If we are required to collect taxes on your behalf, such taxes will be added to your invoice.

5.7 Failed Payments

If a payment fails, we may retry the charge and/or suspend your access to the Service until payment is successfully processed. If payment remains outstanding for more than 14 days, we may downgrade or terminate your account.

6. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

6.1 Prohibited Conduct

Use the Service in violation of any applicable law, regulation, or legal obligation.
Use the Service to infringe upon, misappropriate, or violate any third party's intellectual property rights, privacy rights, or other legal rights.
Submit Scan Data that you do not have the right to use or that contains another party's confidential or proprietary information without authorization.
Attempt to gain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service.
Use any automated means (including bots, scrapers, crawlers, or similar tools) to access or interact with the Service, except as expressly permitted by us.
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying technology of the Service.
Interfere with or disrupt the integrity, performance, or availability of the Service or its infrastructure.
Circumvent, disable, or otherwise interfere with any security, rate-limiting, or access control features of the Service.
Use the Service to send spam, phishing messages, or other unsolicited communications.
Resell, sublicense, or redistribute access to the Service or scan results without our prior written consent.
Use the Service for competitive intelligence purposes (e.g., to build a competing product or service) without our prior written consent.
Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
Upload or transmit viruses, malware, or other harmful code.

6.2 Rate Limits and Fair Use

We may impose rate limits, scan quotas, or other usage restrictions to ensure fair access for all users and to protect the integrity of the Service. Attempts to circumvent these limits may result in suspension or termination of your account.

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including all software, code, design, text, graphics, logos, icons, images, audio, video, data compilations, algorithms, and underlying technology, is owned by or licensed to us and is protected by intellectual property laws worldwide. All rights not expressly granted to you are reserved by us.

The Mentioned.pro name, logo, and all related names, logos, product and service names, designs, and slogans are our trademarks or trade dress. You may not use these marks without our prior written permission.

7.2 License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal or internal business purposes during the term of your subscription.

7.3 Your Content and Scan Data

You retain ownership of any content, data, or information that you submit to the Service ("Your Content"), including your Scan Data. By submitting Your Content to the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, process, store, and display Your Content solely as necessary to provide and improve the Service.

You represent and warrant that you own or have the necessary rights and permissions to submit Your Content and to grant us the license described above.

7.4 Scan Results and Reports

Scan results, reports, and analytics generated by the Service based on your Scan Data ("Output") are provided for your use. You may use the Output for your personal or internal business purposes, including sharing with your team, clients, or stakeholders. You may not resell the Output as a standalone product or service.

7.5 Feedback

If you provide us with any feedback, suggestions, ideas, or improvements regarding the Service ("Feedback"), you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation or compensation to you.

8. Artificial Intelligence Disclaimer

8.1 Nature of AI-Generated Results

The Service uses artificial intelligence to generate scan results, visibility reports, and recommendations. AI-generated outputs are provided on an "as is" basis and are intended for informational purposes only. You acknowledge and agree that:

AI results may not be 100% accurate, complete, or up to date at all times.
AI results reflect the state of AI platforms at the time of the scan and may change as AI models are updated.
AI results do not constitute professional advice (including legal, marketing, financial, or business advice).
We do not guarantee any specific outcomes, rankings, visibility improvements, or business results from using the Service.

8.2 Third-Party AI Platforms

Our scanning involves querying third-party AI platforms. We do not control these platforms and are not responsible for changes in their behavior, availability, policies, or responses. Scan results may vary over time due to changes in how these platforms generate recommendations.

8.3 No Endorsement

The appearance or non-appearance of your brand, product, or service in AI-generated recommendations does not constitute an endorsement or lack thereof by us or by the AI platforms being scanned.

9. Third-Party Services and Links

The Service may integrate with or contain links to third-party websites, services, or applications (including payment processors, authentication providers, and analytics tools). These third-party services are governed by their own terms and privacy policies. We are not responsible for the content, availability, accuracy, or practices of any third-party service. Your use of any third-party service is at your own risk.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. We expressly disclaim all warranties, including but not limited to:

Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Warranties that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
Warranties regarding the accuracy, reliability, completeness, or timeliness of any content, data, scan results, or information provided through the Service.
Warranties that the Service will meet your specific requirements or expectations.

Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the above exclusions apply to the maximum extent permitted by applicable law. If you are a consumer in the European Economic Area, United Kingdom, Australia, or another jurisdiction with mandatory consumer protections, nothing in these Terms affects your statutory rights that cannot be waived or limited by contract.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

11.1 Exclusion of Certain Damages

In no event shall we, our officers, directors, employees, agents, affiliates, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, revenue, goodwill, data, business opportunities, or other intangible losses, arising out of or in connection with your access to or use of (or inability to access or use) the Service, even if we have been advised of the possibility of such damages.

11.2 Cap on Liability

Our total aggregate liability to you for all claims arising out of or in connection with these Terms or the Service shall not exceed the greater of: (a) the total amount you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) fifty US dollars (USD $50.00).

11.3 Basis of the Bargain

You acknowledge that the limitations of liability in this Section reflect a reasonable allocation of risk and are a fundamental part of the basis of the bargain between you and us. The Service would not be provided to you without these limitations.

11.4 Consumer Rights

Nothing in these Terms shall limit or exclude our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited under applicable law; or (d) any statutory rights that you have as a consumer that cannot be waived or limited by contract.

12. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Mentioned.pro, its operator (Kyle), and any affiliates, officers, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

Your use of or access to the Service.
Your violation of these Terms.
Your violation of any applicable law or regulation.
Your violation of any third party's rights, including intellectual property rights or privacy rights.
Any content or data you submit to the Service.

This indemnification obligation does not apply to consumers in jurisdictions where indemnification clauses are not enforceable under applicable consumer protection law.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us at kylejira@gmail.com and attempt to resolve the dispute informally. We will make good faith efforts to resolve any dispute within 30 days of receiving your notice.

13.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Zimbabwe, without regard to its conflict of law provisions.

13.3 Jurisdiction

For users located outside the European Economic Area, United Kingdom, or other jurisdictions with mandatory forum requirements, any disputes that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the courts of Zimbabwe.

13.4 Consumer Rights Regarding Jurisdiction

If you are a consumer in the European Economic Area, United Kingdom, Australia, or another jurisdiction with mandatory consumer protection laws, nothing in this Section shall deprive you of the protection of the mandatory provisions of the law of your country of residence or your right to bring proceedings in the courts of your country of residence. EU consumers may also use the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.

13.5 Class Action Waiver

To the maximum extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action. If this class action waiver is found to be unenforceable in your jurisdiction, this provision shall not apply to you.

14. Term and Termination

14.1 Term

These Terms are effective from the date you first access or use the Service and continue until terminated by either party.

14.2 Termination by You

You may terminate your account and stop using the Service at any time by canceling your subscription through your account settings or by contacting us at kylejira@gmail.com. Termination does not entitle you to a refund of any prepaid fees, except as required by applicable law.

14.3 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, if: (a) you breach any provision of these Terms; (b) we are required to do so by law; (c) we discontinue the Service; or (d) for any other reason at our reasonable discretion, provided we give you at least 30 days' notice in non-urgent situations.

14.4 Effects of Termination

Upon termination: (a) your right to access and use the Service will cease immediately; (b) we may delete your account data after a reasonable retention period (generally 30 days), subject to our legal obligations; (c) any provisions of these Terms that by their nature should survive termination shall survive (including, without limitation, Sections 7, 10, 11, 12, 13, and 15).

14.5 Data Export

Prior to terminating your account, you may request an export of your scan data and results by contacting us. We will make commercially reasonable efforts to provide your data in a commonly used format within 30 days of your request.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

15.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

15.3 Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.

15.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this Section is void.

15.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of war or terrorism, government actions, power failures, internet or telecommunications failures, or failures of third-party service providers.

15.6 Notices

We may provide notices to you by email to the address associated with your account or by posting notices on the Service. Notices sent by email are deemed received when sent. Notices posted on the Service are deemed received upon posting. You may send notices to us at kylejira@gmail.com.

15.7 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.

15.8 Headings

The headings in these Terms are for convenience only and have no legal or contractual effect.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will: (a) update the "Last Updated" date at the top of these Terms; (b) post the revised Terms on the Service; and (c) where required by law or where changes are significant, notify you by email. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the Service and terminate your account.

17. Contact Us

If you have any questions, concerns, or complaints regarding these Terms, please contact us at:

Kyle Mentioned.pro Email: kylejira@gmail.com

We will endeavor to respond to all inquiries within a reasonable timeframe.